This is a reservation request only, not a confirmation of reservation.
How is a Property Rated?
Once a property has been categorized it is evaluated for physical quality of the property, content of
facilities, services and amenities provided. All properties, regardless of their star level, must
also meet stringent cleanliness and state of repair guidelines.
- Each category and star level has distinct criteria which must be achieved.
- A star rating from (1 to 5, in ½ star increments), is awarded based on the results of the
evaluation. Each star level reflects specific consumer expectations.
- A one star rating reflects that a property is clean and comfortable and has met or exceeded
nationally accepted criteria in the areas of facilities, services, amenities and quality of the
accommodation. Additional stars are awarded depending on the extent of facilities, services,
amenities and quality of accommodations.
- Where the quality of facilities is superior, a property may be awarded a half-star above its
criteria rating, ie. a two star property may warrant a 2½ star rating, depending on the overall
The following are the star rating descriptions: